FAQ's


100% US Based

Yes


Turnaround time

24-48 hour business day turnaround time with our 24 hour/7 day a week turnaround is also available!


Fees

No license fees for use of our HIPAA-compliant, secure transcription platform. Industry standard line rates at 65 characters and spaces per line.  All costs are competitive for the market and our strength is looking at ways to stay within your budget.  Years of experience have created many unique and creative ways to control costs, while getting the excellent services you want and need. 


 

Platform features

Telephone dictation through a secure transcription platform provides ease of dictation. Secure online viewing and editing is available.  It is of paramount importance to us to keep up-to-date with technology available today and to implement newer, proven technology as available.


Payment Options

To better serve you, Integrity accepts AMEX, Discover, VISA and MasterCard.


Security of Records

Your work is secure and available online with your personal log-in.  Customers may determine the length of time beyond 90 days that completed work is archived and may add off-site storage of files, if needed, at a minimal monthly charge through our technology partner.  Our servers are redundant and backed up in a separate location.